TrustLink adds payment protection to WhatsApp, Instagram, TikTok and beyond — for product sellers and service providers alike. Buyers pay with confidence, vendors and artisans get paid when the job is done.
0 min
Vendor setup time
₦0
Flat buyer protection fee
0%
Released to seller
Why TrustLink
One-tap payment links
Generate a secure checkout URL in seconds from the vendor app. Share it on any platform.
Payment-protected funds
Buyer money is held by TrustLink — not the seller — until the buyer confirms delivery at their door.
Clear fund release
For goods: 98% released on delivery confirmation. For services: advance released on booking, balance on job completion.
Dispute resolution
If anything goes wrong, buyers can raise a dispute with evidence so both sides can be reviewed fairly.
Tier-based limits
Start at Tier 1 — ₦300k/week. Verify your BVN to unlock Tier 2 (₦5M/week, ₦500k/tx) and beyond.
Privacy-conscious by design
TrustLink collects only the details needed for payment, delivery protection, support, and compliance workflows.
Simple & transparent
Seller creates a secure payment link
Generated in the TrustLink app in seconds. Each link is tied to one transaction and can be shared directly on any platform.
Buyer pays — funds are held securely
Money is held safely by TrustLink. The seller cannot access it until the buyer confirms delivery.
Job done — buyer confirms completion
For goods, the buyer confirms delivery. For services, the client confirms the job is complete. TrustLink then starts the payout process.
Goods & services
Payment protection for product sellers, artisans, and service providers — live now for goods, with artisan services coming soon.
Instagram order
A buyer wants shoes from a new seller but does not want to transfer directly. The seller shares a TrustLink so the buyer can pay through a protected checkout.
WhatsApp sale
A vendor has a ready customer, but the customer is worried about being blocked after payment. A payment-protected link helps both sides move forward.
Gadget purchase
High-value items need extra confidence. TrustLink shows the item, vendor, price, fee, and delivery confirmation flow before payment.
Delivery delay
If delivery takes longer than expected, the buyer can keep tracking the order instead of wondering where the money went.
Wrong item concern
If the item is wrong or damaged, the buyer can open a dispute and submit evidence before the seller payout is completed.
Repeat customers
Sellers can build a reputation by using the same protected flow for each order, especially with buyers meeting them for the first time.
Hire an artisan
A client hires a plumber, tailor, or carpenter. TrustLink holds the payment and releases a materials advance upfront, with the balance paid only when the job is confirmed complete.
Freelance work
A designer or developer takes on a project. The client pays into escrow — the freelancer works with confidence that funds are secured, and the client pays only for completed work.
Home services
From electricians to cleaners, any professional offering a fixed-price service can use TrustLink to collect a secured deposit and get paid the balance when the client is satisfied.
You're the buyer?
Avoid sending money blindly to a seller you just met online. Your payment stays protected until delivery is confirmed.
You're the vendor or artisan?
Whether you sell products or offer a service, stop losing clients because they're afraid to pay first. Share a TrustLink to show a protected payment flow.
Vendor limits
All vendors start at Tier 1. Verify your BVN to unlock Tier 2. Contact support for Tier 3 (unlimited).
Tier 1
T1₦300,000 / week
₦50,000 per transaction
Requires: No BVN required
Tier 2
T2₦5,000,000 / week
₦500,000 per transaction
Requires: BVN verification
Tier 3
T3Unlimited
Unlimited
Requires: NIN + BVN required
Payment protection for social commerce
Set up in 2 minutes. Share your first link today.
Give cautious buyers a safer way to pay without building a full online store.
Support & Enquiries
Have a complaint, a dispute, or a general enquiry about a transaction? Select a category and our team will respond within 6 hours.